At Spark of Amber, we like to make customer service a priority. For this reason, I wanted to address some of the common questions customers ask about Sparkofamber.com and Baltic Amber jewelry and Teething Necklaces/Bracelets/Anklets.
Q. How long does it take to receive my order once it is placed? A: We ship out orders extremely fast! Typically we ship within 1-2 days, often we ship same day! Most customers receive their orders of Baltic Amber jewelry from Sparkofamber.com within the week.
Q: Can my child wear a Baltic Amber teething necklace or bracelet in the bath? A: We recommend against wearing a Baltic Amber teething necklace or bracelet in the bath, because the soap residue can coat the Amber. It is best to remove any Amber jewelry before bathing or swimming. If it does get soap on it, clean it gently with a soft cloth, to remove the residue. To dry, set in the sun in a dry place.
Q: When does a Baltic Amber necklace need to be replaced? A: If cared for properly, Baltic Amber lasts quite a while, sometimes for years. However, remember that Baltic Amber is a fossilized resin and very old. For this reason, it is occasionally possible for a bead or nugget to break. Not to worry, if your necklace (or your child’s teething necklace) loses one bead or nugget, the necklace is still quite effective, and it shouldn’t be very noticeable.
Q: Can my child teethe/chew on the necklace? A: We get this question a lot. Baltic Amber teething necklaces are for wearing, not chewing. The oil of the Baltic Amber (Succinic Acid being the main ingredient) is absorbed through the skin. However, if your child does happen to get the Amber in his/her mouth, the Baltic Amber is 100% natural!
Q: Do you accept returns at Spark of Amber? A: We quality check all our jewelry several times before shipment, examining it closely to be sure there are no defects. We do not accept returns because of the nature of Amber jewelry. The oils of the skin are absorbed into the amber, and the oils of the amber are absorbed into the skin.
Q: Why do adults wear Baltic Amber jewelry? A: Many adults wear Baltic Amber jewelry simply because it is beautiful! In Europe, adults have worn it for centuries to aid with headaches, pain, stress, eczema, carpal tunnel, and arthritis. We offer a great variety of Baltic Amber jewelry at Spark of Amber for all ages: teething necklaces, earrings, bracelets, necklaces, and rings!
Q: Do you offer discount codes or coupons at Spark of Amber? A: No, because we want all our customers to be able to afford beautiful Baltic Amber, so we price our products very reasonably instead of having occasional “sales”. Our goal at Sparkofamber.com is to make Baltic Amber jewelry easily accessible to any family in the United States.
Q: How much is shipping? A: Shipping from Spark of Amber is ALWAYS FREE in the United States! We ship with delivery confirmation, so you can track the progress of your purchases.